Features

Everything you need to
support your customers.

From the chat widget to AI suggestions, from email notifications to Web Push — all built in, all free.

All free AI built-in 2-min setup
Chat Widget

Installs in 2 minutes. Runs everywhere.

One line of script is all you need. The widget renders itself on any platform — no plugin, no separate server.

  • Shopify, WordPress, Wix, plain HTML — all work
  • Responsive, works great on mobile
  • Floating button + popup — never blocks content
  • Auto-detects language (EN / VI)
  • Custom color, name, avatar
  • File & image attachments
Chat widget preview
Hi, does this product ship internationally?
Yes! We ship worldwide, usually 2–3 days.
How much is shipping?
AI suggestions
Shipping is $3, free on orders over $50. $3 — and free over $50! 🚚
AI Assistant

AI suggests replies — no typing from scratch.

Claude AI reads the chat history and the customer's question, then suggests 3 fitting replies. Pick one, edit if needed, send.

  • Learns from your own chat history
  • 3 suggestions in different tones
  • Works in English and Vietnamese
  • AI summary after each chat Coming soon
  • Sentiment analysis Coming soon
AI suggest preview
Customer asks
"How do I return or exchange an item?"
AI suggests 3 replies
Just reach out and we'll help with the return! Within 7 days, completely free.
Our return policy: 7 days, tags still on. Send your order number and I'll handle it fast.
7-day returns! Send your order # and we'll sort it right away 🙌
Notifications

Never miss a single customer.

Email + Web Push in parallel. When there's a new chat or a follow-up message, you get it instantly — wherever you are.

  • Email the moment a new chat comes in
  • Email when a customer replies again
  • Web Push while your dashboard is open
  • Click a notification → jump straight to the conversation
  • Chat transcript emailed automatically
  • Smart debounce to avoid email floods
Notification preview
New chat from John A.
"I have a question about a product..."
Customer replied again
Chat #abc123 has a new message
Transcript emailed
[Inbox+] Transcript · Chat #abc123
Integrations

One line of script. Runs everywhere.

Copy the script → paste it into your website. No app to install, no developer needed. The widget loads asynchronously — zero impact on speed.

  • Shopify — paste into theme.liquid
  • WordPress — use a header/footer plugin
  • Wix — Custom Code section
  • Webflow, Squarespace, any HTML
  • async load — zero impact on Core Web Vitals
Embed code
<!-- Paste before </body> -->
<script
  src="https://ai.inboxplus.app/widget/ns.js"
  data-key="YOUR_KEY"
  async></script>
Shopify WordPress Wix HTML
All features

Nothing missing, nothing extra to pay.

Every feature below is included in the Free Forever plan.

Real-time Chat
Real-time 1:1 chat. Typing indicator, timestamps, read receipts.
AI Reply Suggest
Claude AI suggests 3 replies based on the conversation context.
Email Notifications
Get an email when there's a new chat or message. Smart throttle avoids floods.
Web Push
Browser push notifications while your dashboard is open. Click → opens the chat.
File & Image Upload
Customers can send images and file attachments. Stored on Cloudflare R2.
Chat Transcript
Automatically emails the full transcript after a conversation ends.
Multi-language
The widget auto-detects the browser language and shows EN or VI.
Custom Branding
Set the name, avatar, and widget color. No "Powered by" watermark.
Workspace Key
Embed multiple websites from one account with a single workspace key.
Inbox Dashboard
All your conversations in one dashboard. Filter, search, and mark them.
AI Summary
Coming soon
Summarizes a conversation after it ends. Catch up fast without re-reading.
Sentiment Analysis
Coming soon
AI analyzes the customer's tone: happy, frustrated, or neutral.
Get started

Every feature.
Completely free.

No freemium. No trial. No credit card.

Create a free account See Pricing